Service, Maintenance & Repairs

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Nova Air and Electrical offer servicing for all commercial systems and residential split and ducted units in Newcastle, Lake Macquarie, The Hunter, Port Stephens and the Central Coast.

Our service department can provide you with a tailor made maintenance plan to meet your specific requirements, using a combination of our below services to ensure that your long terms costs and kept low and the performance of your system is kept at an optimum level.

REPAIRS MAINTENANCE HYGIENIC CLEANING WARRANTY

BREAKDOWN OF SYSTEM & REPAIRS


Should you encounter problems with your air conditioning system, our qualified and trained technicians are equipped to provide you with a timely diagnosis and a cost effective repair for the unit.

Our technicians vehicles are stocked with spare parts to have your system running again as soon as possible. If the unit is not repairable we will provide you with a quote to replace it with a new system.

AIR CONDITIONER REPLACEMENT

Some air conditioning systems may not be repairable, or we may recommend a new air conditioning unit due to the age of your existing system. Nova Air and Electrical can remove your old air conditioning system, and replace it with a new, more efficient unit, saving you money in the long run.

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PREVENTATIVE MAINTENANCE SERVICE


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Nova Air and Electricals maintenance programs ensure that your system is running at an optimum level. Investing in a simple, regular service can reduce costly repairs by identifying problems before they cause the system to breakdown. Our maintenance program will also ensure that your warranty is honoured, should any problems arise.

During a service our technician will:

  • Test all modes of operation

  • Test the system for correct gas charge, as low gas can cause damage to the compressor

  • Check the electrical components for loose connections or burnt terminals that cause intermittent starting of the compressor, which shortens the life of the system;

  • Check fan bearings and mounts where necessary;

  • Check coil conditions and clean if necessary;

  • Check and clean the filter. This is most important, as all conditioned air travels through this filter. As the filter gets dirty its ability to pass air through reduces and creates more serious problems for the system by not being able to filter the dirt and dust from the air and increasing further issues to other components of the system.

Consider accepting a service program with Nova Air and Electrical to ensure your unit runs efficiently and to prevent further issues from occurring.

HYGIENIC CLEANING


Nova Air and Electrical offer a more thorough, deep cleaning service for your air conditioning system.

Over time, air conditioners collect dust and other nasty contaminants such as family and pet skin cells, mould and fungi.

During a hygienic deep clean, one of Nova’s qualified technicians applies a specialised cleaning solution and uses a pressure cleaner to remove any mould, bacteria and nasties that may be living in your system.

This service is recommended annually for Asthma and Allergy sufferers, or for any customer who has not had their air conditioner professionally cleaned within a 3 Year period. A hygienic deep clean take approximately 60-90 minutes to perform and will restore your air conditioners working capacity to like new.

WARRANTY


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Nova Air and Electrical are accredited warranty agents for the following air conditioning brands:

  • Mitsubishi Heavy Industries

  • Temperzone / Hitachi

  • ActronAir

  • Mitsubishi Electric

  • Fujitsu

  • Haier

The above brands provide a 5 years manufacturers warranty for faulty/failed equipment & parts. If you have experience an issue with your air conditioning unit, that you believe is still under warranty, please call us and we can help you work through the process of confirming the status, coordinating the claim and managing the repairs. Each manufactures website has more information regarding their warranty terms & conditions.